Terms & Conditions
Pink LouLou Product Care & Cleaning Instructions
All Pink LouLou jewellery will last longer and continue to look ‘burning best’ if it is looked after well. Please read the
below tips on how to best maintain your Pink LouLou treasure:
- Protect your jewellery from scratches, sharp blows, chemicals, extreme temperatures and sunlight
- Remove your jewels when doing household tasks such as gardening, cleaning and also remove when playing sport
- Apply make-up and hair spray before putting your jewellery on, as make-up and hair spray contain chemicals that may damage jewellery
- Do not wear your jewellery while in a pool, the sea, hot tub or bathing. Salt water, chlorine in swimming pools, soap, perfumes, personal products, including toothpaste plus perspiration take their toll on jeweller
- Do not leave your jewellery on the bathroom or kitchen bench as the jewellery is at risk of sitting in water
- Do not store your jewels next to heating vents, window sills or in the car
Caring for Sterling Silver Pieces
Your Sterling Silver pieces should be cleaned with a special Sterling Silver cloth and if required a small amount of silver polish. Rinse the Sterling Sliver thoroughly in warm water and dry carefully. This will remove any tarnish and dullness and keep your Sterling Silver jewellery looking like new. Never use tissues or paper towels for cleaning Sterling Silver as these products will scratch the jewellery. After the silver jewellery is wiped clean and before storing, let the Sterling Silver piece lie flat and air dry completely, overnight if possible. Moisture speeds the tarnishing process so it's important to make sure your Sterling Silver jewellery is dry before putting it away. Store the jewellery individually in a Pink LouLou felt jewellery pouch.
Caring for Gold Plated Pieces
22ct Gold Plated pieces are delicate jewellery items. The best way to care & clean gold plated jewellery is to wipe lightly your gold plated piece with a damp cotton cloth to remove surface dirt or dust. Next gently wash with a mixture of mild detergent such as soap or washing up liquid and a little water. Ensure your piece is rinsed and dried thoroughly. To restore shine, rub very gently with a Special gold polishing cloth. Avoid using abrasive polishing cloths as they may remove too much of the gold surface. Before storing, let the gold plated jewellery lie flat and air dry completely, overnight if possible. Moisture speeds the tarnishing process so it's important to make sure your gold plated jewellery is dry before putting it away. It's especially important to protect your gold plated jewellery from getting scratched by storing each piece separately in a Pink LouLou felt jewellery pouch.
Caring for Gold Pieces
To clean gold jewellery use warm sudsy water containing a few drops of mild dishwashing liquid and rub gently with your fingers or a cotton swab. For a more abrasive cleaning (only if needed), brush lightly with a soft baby toothbrush but be gentle as you do not want to scratch the metal. Do not use toothpaste or baking soda to clean gold jewellery as they are much too abrasive. Rinse your gold jewellery thoroughly with warm water and dry with a cotton cloth. Avoid using paper products such as tissues because they contain particles of wood that can scratch the gold's surface. Before storing, let the gold jewellery lie flat and air dry completely, overnight if possible. Moisture speeds the tarnishing process so it's important to make sure your gold jewellery is dry before putting it away. Once the jewellery is dry, if it looks dull, rub it gently with a jewellery polishing cloth. Use a clean cloth, or a clean section of a previously used cloth, so that the gold is not scratched. To avoid creating a pattern, rub with the polishing cloth in varying straight lines, not in a circular motion. Store pieces individually in a Pink LouLou felt jewellery pouch.
Conditions of website use and acceptance
Pink LouLou (the ”website”) is owned and operated by Pink LouLou Pty Ltd ABN 61 138 781 843 (Pink LouLou) on the World Wide Web.
The material on the website is copyright and You agree that access to and use of this website and purchasing goods from Pink LouLou are subject to the following Terms and Conditions together with the Pink LouLou Privacy Statement, Terms and Conditions of purchase (where applicable) and other customer service policies on this website. By entering this website you agree to be bound by these Terms and Conditions and policies and any other notices accepted by you on this website. By continuing to use this website you are agreeing to the Terms and Conditions contained in the website. By purchasing goods with Pink LouLou you are accepting and agreeing to these terms and conditions.
Applicable law and Jurisdiction
Your use of this website is governed in all respects by the laws of the State of New South Wales, Australia. By accessing this site you agree to submit to the exclusive jurisdiction of the courts of New South Wales in relation to any dispute or any matter in any way related to, or connected with, this agreement or any transaction contemplated by this agreement and legal proceeding directly or indirectly arising out or relating to this site (including but not limited to the purchase of Pink LouLou Products).
Review of Terms
These Terms and Conditions are subject to change from time to time, such changes to be effective upon posting on this website. Your continued use of the website after any such changes will indicate Your acceptance of such changes.
If You have commenced any transactions prior to a change to this Agreement, Your transaction will be effected in accordance with the terms in place at the time of the acceptance of Your offer by Pink LouLou.
Pink LouLou will not be liable by reason of the failure in the performance of obligations under these terms and conditions by reason of strikes, riots, fire, explosions, acts of God, war, governmental action, or any other cause which is beyond Pink LouLou’s reasonable control.
No Amendment or Waiver
This Agreement is not subject to any terms or conditions proposed by You unless those terms or conditions are expressly accepted by Pink LouLou in writing. Failure of either party to enforce any right it has under these Terms will not be construed as a waiver of those rights, nor limitation upon the party’s ability to subsequently exercise those rights.
If any provision of the Agreement is held to be void, invalid or unenforceable, then the provision is severed to the minimum extent required, and the provisions of the Agreement will remain in full force and effect.
Availability of website
There will be times when the website is unavailable. This may occur when we are upgrading the site to improve customer service or Product offerings, or could be unscheduled and due to issues beyond our control. Pink LouLou will endeavour to minimise the inconvenience of downtime to the best of our ability. Pink LouLou will not be held liable for the consequences of any down-time.
Unless otherwise noted, all materials on this Website are protected as the copyright, trademarks and/or other intellectual properties owned by Pink LouLou or by other parties that have licensed their material to Pink LouLou. All rights not expressly granted are reserved.
Reproduction of part or all of the contents in any form of the Website is prohibited other than for individual private non commercial use only and may not be recopied and shared with a third party. The permission to copy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic or any other form.
This Website may contain materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under Pink LouLou’s direct control. Pink LouLou accepts no responsibility or liability in respect of any such third party materials or for the operation or content of other websites. You acknowledge that Pink LouLou is entitled to require you to remove any link from another website to this Website which you install without obtaining Pink LouLou’s prior written consent.
Limitation of liability
To the fullest extent permitted by law, Pink LouLou’s liability for breach of any implied warranty, representation, condition or undertaking including without limitation in respect to any sale, supply or use of Pink LouLou Products or use of this website or security breach which cannot be excluded is limited, at the option of Pink LouLou, to:
- in the case of services, the supply of the services again or the payment of the cost of having services supplied again; and
- in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of such goods, the payment of the cost of replacing the goods or acquiring equivalent goods, or the payment of the cost of having the goods repaired
- in respect to any other loss or damage any claim for consequential loss, expenses, income or profits is excluded.
Pink LouLou’s exclusion of liability applies whether the claim is in contract, tort (excluding without limitation, negligence) or equity and even if Pink LouLou has been notified of the possibility of such loss or damage. You agree that Pink LouLou’s liability, if any, to You at law will be reduced by the extent, if any, to which You contributed to the loss.
You acknowledge that the Products purchased from Pink LouLou can require special maintenance. Pink LouLou will not be liable for any damage caused by any failure by You to maintain the Products properly.
Please note that the Trade Practices Act 1974 and similar State and Territory legislation in Australia may confer rights and remedies on you which cannot be excluded, restricted or modified (“Non-excludable Rights”). Notwithstanding any other term in this Agreement, Pink LouLou does not exclude any Non-excludable Rights but does exclude all other conditions and warranties, whether implied by custom, law or statute.
Pink LouLou reserves the right to terminate this Agreement at any time. Pink LouLou shall not be liable to You for any cost, expense, or damages whatsoever for terminating this Agreement.
“AGREEMENT” means the terms and conditions that apply to the use of the Website which may be amended from time to time.
"GST" means goods and services tax pursuant to A New Tax System (Goods and Services Tax) Act, 1999 Australia including Regulations Amendments and related Acts.
“Pink LouLou” means Pink LouLou (ABN 61 138 781 843)
“PRODUCTS” means the product that is specified on the purchase order as the product You wish to purchase pursuant to the Agreement.
“PURCHASE ORDER” means the on-line purchase order form to be completed by You in relation to Your purchase of the Product.
“YOU” means the user of the Website including purchaser of any Product (and “Your” has the corresponding meaning)